Privacy Policy | BAC Water Depot

1. Introduction

BAC Water Depot ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

Information You Provide

Name — used to process and address your order.
Email address — used to send order confirmations, shipping updates, and respond to inquiries.
Shipping address — used to fulfill and deliver your order.
Contact form submissions — name, email, subject, and message when you contact us.

Information Collected Automatically

IP address — collected automatically by our hosting infrastructure for security and analytics purposes.
Browser type and device information — collected via analytics tools to improve Site performance.
Cookies — see Section 5 for details.

3. How We Use Your Information

We use collected information to:

Process and fulfill orders.
Send order confirmations and shipping updates.
Respond to customer inquiries and support requests.
Improve the Site and customer experience.
Comply with applicable legal obligations.
Detect and prevent fraud or unauthorized activity.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

Stripe — payment processing. Your payment card data is collected and stored by Stripe, not by us. Stripe's privacy policy governs their data handling. We do not receive or store full card numbers.
Analytics — we may use web analytics tools (e.g., Google Analytics or similar) to understand Site traffic and usage patterns. These tools may collect anonymized usage data.
Shipping carriers — your name and shipping address are shared with our carrier (UPS, USPS, or FedEx) to fulfill your order.

5. Cookies

Our Site uses cookies for essential functionality (e.g., shopping cart state) and analytics. You can control cookie settings through your browser. Disabling cookies may affect Site functionality.

Types of cookies we use:

Essential cookies — required for the Site to function (e.g., session, cart).
Analytics cookies — help us understand how visitors interact with the Site (anonymized).

6. Data Retention

We retain order information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Contact form submissions are retained for a reasonable period to respond to inquiries.

7. Your Rights

Depending on your location, you may have rights to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information (subject to legal obligations).
Opt out of marketing communications (we send very few — primarily order-related).

To exercise any of these rights, contact us.

8. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no internet transmission is 100% secure. Please use the Site over a secure connection.

9. Children's Privacy

Our Site and Products are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact

Privacy questions? Contact us.